Find here the answers to our frequently asked questions.
This depends on the accommodation, you can find this information when booking.
If the deposit is paid in advance you will receive the deposit at your specified bank account number back within 14 days after leaving the property.
The amount of the deposit is dependent of the rented accommodation. The amount can be found at the booking of an accommodation.
BHVK means (in Dutch):
Burgh-Haamstede Verhuur Kantoor
It`s depending on the property, if pets are allowed or not. You can search for accommodation where pets are allowed. In the search field, "pets allowed"
Yes, there is an additional charge if you bring a pet, the additional costs are mentioned when booking.
In our properties are a maximum of 2 Dogs allowed, wenn Pets are allowed in the propertie.
Yes, there are several residences with extra facilities for children.
You can buy a set of darts in our office. The darts remain your property.
You can find this on the tab Features. If these are not present in the property, you always have the possibility to order these extra when booking.
No, this is not available,please bring your own with you.
No, for all persons aged 4 years and older is linen available for children under 4 years of age you may reorder extra linen.
This is possible, please send an email containing your wishes, arrival date, the name of the property, and your reservation number. You can pay the extra costs by check-in. (Please note that payment is in cash you can not use a credit card)
You can find this information when booking your preferred accommodation.
If you rent over OltaRent cleaning is always a compulsory purchase.
When you leave your accommodation, please take care of some issues. These are listed in the informationmap which is located at the property.
You will receive this information at the final booking.
Or wenn you check in at one of our offices.
You can check in until 17.00. In consultation later arrival may be possible. Please contact your local contact.
You can check in from 15:00 hours during the months of July and August from 16:00 hours.
This instruction can be found in your confirmation email that you will receive after booking.
No, if you leave on Sunday, you can check out before 18:00.
Please put the key in the letter box by your checkin office.
This is possible, please leave the key in the mailbox at your "keyadress".
Let this always know to your contactperson at location, by phone or email.
You need to leave the accommodation before 9:30. (except Sunday)
When you leave your accommodation, please take care of some things like:
Leave th house broom clean, emptied fireplace, empty dishwasher,collectand leave linens on the doorstep.
All these matters are also listed in the informationmap in the house.
If internet is availabe in the accommodation, you can use this free of charge, unless otherwise stated.
Check this information at the desired accommodations.
OltaRent encourages all owners to connect a WIFI Internet connection.
It is not neccessary to bring your own bed linen, because this is available in the accommodation and it is a mandatory enrollment by OltaRent.
For the specified number of persons over 4 years there is bed linen available in the house.
For children under 4 years, you can order extra bed linen or you can bring your own.
Bed linen set includes 1 duvet cover, 1 pillowcase and bottom sheet.
You can bring your own linen, however, you can not claim any discount or refund on the rent.
While booking, you may want to order extra bed linen.
This is possible, please send an email containing your wishes, arrival date, the name of the property, and your reservation number.
Please pay the extra cost when you check-in. (Please note that payment is in cash and you can not use a credit card).
Yes, you can when booking, rent towels as an optional extra rent.
A towel set contains 2 large towels and 1 small towel.
Linen and additional options chosen by you are in the accommodation.
Yes, you can when booking, choose dishcloths as an extra option.
The kitchen package contains 2 tea towels and 2 towels.
No, smooking isn`t allowed in our accommodations.
At the overview tab of your preferred accommodation, you can see which contents are available at the property.
If bicycles are mentioned at the accommodation, OltaRent can not guarantee that these bikes are in good condition. OltaRent takes no responsibility for bicycles.
It may be possible that a BBQ is available at the accommodation, however we will not mention this on our site because we can not guarantee the condition of the BBQ.
You can bring a BBQ or rent one through our company.
If there is a list, you can find this in the informationmap that is present in all accommodations of OltaRent.
If you want a binding reservation you must make a (remit) payment using one of the online payment options.
2 Months before arrival you have to pay The 2nd Term.
In time You will receive a message through email. You can always find the information in "My OLTARENT.COM"
Indien de periode van aankomst langer is dan 3 maanden kunt u eerst een aanbetaling doen.
Het restantbedrag dient u 2 maanden voor aankomst te voldoen.
Indien u reserveert binnen 3 maanden dient u het volledige bedrag te voldoen.